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Frequently Asked Questions

Yes, all donation transactions are processed through fully secure and encrypted payment gateways, and we adhere to the highest standards of protecting donors’ financial and personal data.
Donations are directed directly to support humanitarian and relief programs based on actual needs, such as food, shelter, healthcare, and education, with a full commitment to transparency.
Yes, you can select the project you wish to support through the donation page, or allow the organization to allocate your donation according to urgent humanitarian priorities.
We operate through precise field mechanisms, trusted partnerships, and regular monitoring reports to ensure that aid reaches the most vulnerable and deserving beneficiaries.
A general donation is used where the need is greatest, while a designated donation is directed to a specific project or program you choose.
Emergency projects begin implementation as soon as funding is available, while the duration of sustainable projects varies depending on their nature and implementation plans.
We strive to keep administrative costs to the minimum possible, ensuring that the largest portion of donations goes directly to the beneficiaries.
Yes, we are committed to publishing regular updates and reports on project progress and outcomes to enhance transparency and credibility.
You can reach us through the contact form on our website or via our official communication channels, and our team will respond as quickly as possible.

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